Cookie Policy
How we use cookies and similar tracking technologies, and how you can control them.
This Cookie Policy explains how RiskCognition Corporation ("Remedy," "we," "us") uses cookies and similar technologies on our website (www.goremedy.ai) and the Remedy platform. By using our website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about how you interact with the site. Similar technologies include web beacons, pixels, local storage, and session storage.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website and platform to function and cannot be disabled. They include:
- Authentication cookies: Maintain your logged-in session securely.
- Security cookies: Detect and prevent fraudulent activity and protect against CSRF attacks.
- Load balancing cookies: Distribute traffic across servers for performance.
- Preference cookies: Remember your consent choices and UI settings.
Legal basis: Strictly necessary — no consent required.
2.2 Analytics and Performance Cookies
These cookies help us understand how visitors use our website so we can improve it. All data is aggregated and anonymized.
- Page analytics: Which pages are visited most, time on page, bounce rates.
- Error tracking: JavaScript errors and performance issues.
- Feature usage: Which platform features are used and how often (platform users only).
Legal basis: Legitimate interests / Consent (where required by applicable law).
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
- Remembering your language and regional preferences.
- Saving your form inputs to prevent data loss on reload.
- Chatbot session state and conversation history.
Legal basis: Consent.
2.4 Marketing and Targeting Cookies
We may use marketing cookies to measure the effectiveness of our advertising campaigns and deliver relevant content. These may be set by us or trusted third-party partners.
- Conversion tracking from advertising platforms.
- Retargeting to show relevant Remedy ads on other websites.
- Social media integration pixels.
Legal basis: Consent. You can opt out at any time (see Section 4).
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties we work with may include:
| Provider | Purpose | Type |
|---|---|---|
| Cloudflare | Security, DDoS protection, performance | Strictly Necessary |
| Supabase | Backend session management | Strictly Necessary |
| Groq / LLM Providers | AI chatbot functionality | Functional |
| Calendly | Demo booking widget | Functional |
| Formsubmit | Contact form processing | Strictly Necessary |
| Google Analytics (if enabled) | Website usage analytics | Analytics |
4. Managing Your Cookie Preferences
You have several options for controlling cookies:
Browser Settings
Most browsers allow you to view, manage, block, and delete cookies through their settings. Note that blocking strictly necessary cookies will affect platform functionality. Refer to your browser's help documentation:
Do Not Track / Global Privacy Control
We honor browser-level Do Not Track (DNT) signals and Global Privacy Control (GPC) signals where technically feasible. When a GPC signal is detected, we will not set non-essential cookies or share your data for cross-context behavioral advertising.
Opt-Out Links
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Network Advertising Initiative opt-out: optout.networkadvertising.org
5. Cookie Retention
- Session cookies: Deleted when you close your browser.
- Authentication cookies: Up to 30 days, or until you log out.
- Analytics cookies: Up to 13 months.
- Marketing cookies: Up to 90 days.
6. Updates to This Policy
We may update this Cookie Policy as our practices or applicable laws change. We will post the revised policy with a new effective date. Material changes will be communicated via a notice on our website.
7. Contact Us
RiskCognition Corporation
Suite 301, 100 Enterprise Drive, Rockaway, NJ 07866 USA
Website: www.goremedy.ai
For questions about this Cookie Policy or to exercise your privacy rights, please use our Contact page.
Questions about this policy? Contact our Legal team.
Contact Us